Returns.


Thank you for shopping with Luxurious Living. We pride ourselves on our quality products and excellent customer service. We understand, however, that there may be times when you need to return an item. Please find our return policy below:

Return Period:

You may return an item within 10 days from the date of purchase.

Condition of Return:

Items must be returned in the original packaging, unused, and in the same condition you received them. We reserve the right to refuse returns of items that show signs of damage not resulting from an error on our part.

Return Shipping:

Unless the return is due to an error on our part, such as a damaged item, you will be responsible for return shipping costs. We strongly recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Refunds:

Once we receive and inspect your returned item, we will notify you via email. If the return is approved, we will process your refund to your original method of payment within a certain number of days, depending on your card issuer's policies.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at luxurious.living@hotmail.com.

Non-returnable items:

Certain types of items cannot be returned, such as sale items. Please check the product description before making a purchase.

Shipping.


Shipping Policy:

At Luxurious Living, we offer several shipping methods to ensure your order reaches you as quickly as you need it. We use Australia Post & Sendle for our deliveries.

Shipping Costs:

We offer a flat rate shipping cost for standard and express deliveries. If we offer free shipping, it will be clearly stated on the product page.

Processing Time:

Once you place your order, we strive to have it processed and packed within 1-2 working days. Please note that this does not include weekends or holidays.

Estimated Delivery Time:

Once your order is shipped, the estimated delivery time 5-7 for standard shipping, 2-3 days for express shipping. Please note that these are estimates, and actual delivery times may vary.

Tracking:

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier's website.

Contact Us: If you have any questions about our returns & shipping policy, please don't hesitate to contact us at luxurious.living@hotmail.com